Entered in the register of entrepreneurs kept by the District Court for M. ST. WARSAW IN WARSAW, XII ECONOMIC DEPARTMENT OF THE NATIONAL COURT REGISTER entered under the number KRS 0000654355

Publishing House

37 Domaniewska Str.,
02-672 Warsaw, Poland

All rights reserved Manuscriptum Sp. z o.o.

Store rules



Data Protection Inspector: Jakub Szajdziński, e-mail: iodo@manuscriptum.pl


The owner of the online store registered under the domain http://manuscriptum.pl/ is Manuscriptum Sp. z o.o. with headquarters at ul. Domaniewska 37, 02-672, Warsaw, entered into the register of entrepreneurs kept by the District Court for the Capital City of Warsaw. WARSAW IN WARSAW, XII ECONOMIC DEPARTMENT OF THE NATIONAL COURT REGISTER entered under the number KRS 0000654355, NIP: 5252687051, REGON 366001390, represented by: Artur Marek Sobolewski acting as a Member of the Management Board and Bartłomiej "Jerzy Feluś, still acting as a Seller as a Member of the Management Board" ".
The seller provides the following contact details to enable contact: telephone for submitting complaints and orders: +22 2995009, e-mail address: info@manuscriptum.pl

The seller conducts commercial activities in the sale of art books and facsimiles.



The terms used in the Regulations mean:

  1. User / Customer - means a natural person with full legal capacity (incapacitated adult), a natural person with limited legal capacity (a person who is over 13 years of age or is partially incapacitated) acting with the prior consent of his legal representative (e.g. parent), a legal person, an organizational unit that is not a legal person, which the law grants legal capacity, which respectively acquires or intends to purchase goods from the Store (Buyer) or which uses or intends to use the "My Account" service (User).

  2. Consumer - means a natural person who performs a legal transaction not directly related with her business or professional activity.

  3. My account / User Account - an individual panel for each User launched on his behalf by the Seller, after the User has registered, under which the Store provides services to customers, in order to facilitate the conclusion of a distance sales contract and contact with the Store, settlements agreement, enabling the User to plan purchases and track selected goods.

  4. Cart means the interactive form available on the website http://manuscriptum.pl/ used to contact the Store and enable the Buyer to submit a purchase offer.

  5. Contact details mean:

    1. in the case of natural persons: name, surname, permanent residence address, correspondence address - if different from the registered address, e-mail address, contact telephone number. If the ordered service concerns a business activity, the contact details of a natural person also include their company and tax identification number (NIP);

    2. in the case of legal persons or an organizational unit that is not a legal person, to which the law grants legal capacity: name, registered office, correspondence address, tax identification number (NIP), e-mail address, contact telephone number.

  6. Regulations - these Regulations for the provision of electronic services as part of the online store http://manuscriptum.pl/

  7. Online Store (e-Store or Store) - a website available at http://manuscriptum.pl through which the Customer may, in particular, place Orders.

  8. Goods / Product - things that are sold in the store and may be the subject of an order by the Customer. Each order placed by the customer concerns the purchase of either a single product or collection. Information whether a given product is part of a collection or a single product is included in the detailed description of each product. The product consists of a book and a case, if it is sent in one.

  9. Delivery - the type of transport service along with the carrier and cost specification, listed in the delivery price list at http://manuscriptum.pl/

  10. Sales contract - a contract for the sale of Goods or Services within the meaning of the Civil Code, concluded between the Seller and the Customer.

  11. Order - Customer's declaration of will, aimed directly at the conclusion of the Sales Agreement, specifying in particular the type and quantity of the Goods.

  12. Commercial information - information intended directly or indirectly to promote the goods and services sold as part of the activities carried out by the Seller.


General provisions

  1. These Regulations define the rules of using the e-Store available at http://manuscriptum.pl

  2. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, Internet domain, Website, as well as to patterns, forms, logos and photos belong to the Seller, and they may only be used in a manner specified and compliant with the Regulations.

  3.  The Regulations define in particular:

    1. rules for registering and using an account within the Store;

    2. the terms and conditions for submitting Orders via the Store by electronic means;

    3. the rules for concluding the Agreement for the sale of products with the use of the services provided as part of the Store;

    4.  technical requirements necessary for cooperation with the ICT system (personal computer, laptop, etc.) used by the customer,

    5. the complaint procedure.

  4. Customers can access these Regulations at any time via the link on the main page of the Store http://manuscriptum.pl/ and download it and print it out.

  5. Confirmation of the essential provisions of the sales contract concluded between the Seller and the Buyer, by sending the Buyer information to the e-mail address provided, as well as in the traditional form by attaching a printout of the confirmation of the conclusion of the contract to the shipment containing the ordered goods, possible documentation and a VAT invoice issued at the Buyer's request.

  6. The condition for using the services provided by the Store is to read it first with the description of the service, conditions, price list available on the Store's website, as well as all the provisions of these Regulations.

  7. The offer presented on the website of the e-Store as well as the descriptions of the goods constitute only commercial information and not an offer within the meaning of the Civil Code. The binding nature - for the purposes of concluding a specific contract - becomes binding only upon confirmation of the order being accepted by the Seller.


Technical requirements and Cookies

  1. In order to use the Store, the Customer should have access to a computer station or terminal device, which he has at his disposal:

    1. Internet access;

    2. correctly configured with any web browser;

    3. an active and correctly configured e-mail account.

  2. The e-Store allows you to order services using commonly available software, in the form of web browsers that accept cookies, e.g. FireFox version 3 or newer, Opera version 9 or newer, Chrome version 10 or newer, Internet Explorer version 7 or newer and Safari.

  3. The store, with the prior consent of the buyer, user or their representative, stores on their computer cookies that are necessary: ​​to conclude a distance sales contract, its performance and provision of the "My Account" service and to facilitate the use of the Store's website by the User and the Buyer by maintaining the session (which makes it unnecessary to re-enter the password) and creating subpage viewing statistics.

  4. The files introduced by the Store to the computer of the Buyer, User or their representative do not collect their personal data, do not affect the configuration of the operating system or software, and can be deleted at any time.

  5. The Service Recipient may at any time delete the placed cookies or block the placing of cookies using the options available in his web browser.


Registration in the e-Store and purchase of goods

  1. Registration and purchase takes place by completing and accepting the registration form, available in the "Cart" section.

  2. The condition for registration and purchase is to agree to the content of the Regulations and to provide correct personal data marked as mandatory.

  3. Registration in the Online Store, as well as using the functionality of the Online Store are free of charge.

  4. To make a purchase, select the command to provide contact details, indicate your e-mail address and consent to the processing of your personal data by the Store for the purpose of concluding and providing the service, and consent to the storage of cookies on your computer.

  5. By making a purchase, the User declares that he has read and accepted these regulations. This declaration is made by marking the active field, specified and visible during the ordering process.


Placing orders

  1. In the online store located at http://manuscriptum.pl/, both registered and unregistered customers can make purchases, as well as unregistered customers, it is enough to fill in the short address form available when placing the order.

  2. Customers can also order goods via e-mail sent to the following e-mail address: info@manuscriptum.pl or by phone at 22 2995009

  3. When placing an order, the Buyer is obliged to provide correct contact and personal details.

  4. Before concluding the contract, the Buyer may check the availability of selected products. Information about availability can be found in the description of each product.

  5. Before making a purchase, the Buyer has the option to familiarize himself with the photos of the goods available on the website of the store and the descriptions placed next to them.

  6. The Buyer, in order to place an Order, starts the basket by clicking the "add to basket" command next to the selected goods, and then, in the order panel, he or she determines the number of pieces of the purchased goods.

  7. At his own choice, the Buyer may return to the goods selection panel ("continue shopping" command) to add more goods to the basket, remove the selected goods ("delete" command) or open the payment and delivery panel ("next" command) where method of delivery and form of payment. In this panel, the Buyer receives information about the delivery costs as well as the price and its components.

  8. After clicking "next", the Buyer is transferred to the panel with the delivery address, where he provides contact details in the relevant fields in order to enable the conclusion of the contract and its implementation.

  9. By selecting the relevant statements, the Buyer should also consent to the processing of his personal data by the Store for the purpose of concluding and implementing the sales contract and for tax purposes, and consent to the storage of cookies on his computer. The Buyer should also read these regulations and accept them, which is confirmed by selecting a relevant statement.

  10. While placing the Order - until the moment of pressing the button "I am ordering with the obligation to pay", the Customer may modify the entered data and the selection of the Goods. To do this, follow the messages displayed to the Customer and the information available on the website.

  11. Each time before sending the order to the Seller, the User is informed about the total price for the selected Goods and Delivery, as well as about all additional costs that he is obliged to incur in connection with the conclusion of the sales contract.

  12. Placing an order by the Customer means submitting to the Seller an offer to conclude a sale (purchase) contract for the ordered product.

  13. After placing the order, an electronic confirmation of receipt by the Seller of the order, along with a summary, will be sent to the Customer's e-mail address indicated in the Customer's account.

  14. The summary of the placed Order will contain information on:

    1. Store data, including the exact correspondence address, e-mail address and telephone number;

    2. unit and total price of all products;

    3. order price = total product price + contract performance costs (including payments and deliveries);

    4. form of delivery - including the date on which the delivery will take place and if there are any restrictions on delivery, e.g. weight or location;

    5. method of payment;

    6. information on the right to withdraw from the contract without giving any reason within 14 days;

    7.  information on the right to warranty;

  15. Conclusion of the contract takes place by accepting the order for execution, about which the customer is informed by another e-mail. Lack of confirmation is tantamount to the inability to accept the order for execution.

  16. As soon as the Buyer receives information about the acceptance of the order by the Store, the contract is concluded (distance contract).

  17. If the Buyer wishes to purchase coins from a limited series, the Buyer has the option to book the selected Good and make a reservation fee, in accordance with the regulations

  18. The sales contract is concluded in Polish.

  19. The Store enables the purchase of the offered products through the Shopping Cart 24 hours a day, 7 days a week.

  20. The Buyer may choose the form of a proof of purchase, in the form of an electronic or paper invoice, receipt or bill.


Telesales and e-mail sales

  1. The customer may place an order by phone via the telephone number +48 22 2995009, open on business days from 10:00 to 17:00.

  2. All calls for the purchase of goods are recorded in order to document the placement of the order.

  3. The condition for the sale of goods by telephone is to provide the Consumer with information about the price of the goods that the Consumer is interested in, verify their availability, and inform about the basic legal consequences of concluding the contract.

  4. The Seller indicates the amount of the costs of delivering the ordered Goods, in accordance with with the price list of transport services in force at the Seller's, based on the address provided by the Consumer.

  5. The Seller verifies the completeness of the order placed by the Consumer, saying the following issue: "I confirm that I have placed the order for the Goods offered by the Seller and for their delivery to the address indicated by the Consumer." The seller provides the total price of the goods and the cost of their delivery.

  6. The Seller is obliged to confirm to the Consumer the content of the proposed contract on paper or other durable medium (eg by e-mail), before concluding the contract.

  7. The summary of the placed Order will contain information on:

    1. the subject of the contract,

    2. the unit and total price of the ordered products or services, including delivery costs and additional costs (if any),

    3. selected payment method,

    4. chosen method of delivery.

  8. The consumer confirms the order and has the option of submitting his comments to the Order or resigning from its implementation. In the event of objections or supplementing the order, the stage of verification of the completeness of the order must be repeated.

  9. The Seller informs the Consumer that the confirmation of the conclusion of the contract (VAT invoice or receipt) will be delivered to him together with the ordered goods or the provided service.

  10. The Seller informs about the available payment methods and agrees with the Consumer on a convenient payment method.

  11. The order may also be placed via e-mail, for this purpose a message should be sent to the Seller's e-mail address.

  12. The text of the message should include the name of the goods, the ordering party's details, the form of shipment and the delivery address.

  13. In the return message, the Customer will receive detailed information about the order, including the ordered goods, shipping costs and delivery methods. The order will be placed by sending an e-mail confirming the terms of the order.

  14. The consumer confirms the order and has the option of submitting his comments to the Order or resigning from its implementation.


Prices and payment methods

  1. The prices given in the e-Store are expressed in Polish zlotys and include VAT.

  2. Product prices do not include delivery costs.

  3. The binding price of the parties is the price of the Goods contained on the website http://manuscriptum.pl/ at the time of placing the order.

  4. Information on the total value of the order is always presented in the Cart after the Customer selects the form of delivery of the subject of the order and the form of payment.

  5. The customer can choose the following payment methods:

    1. prepayment by bank transfer to the Seller's bank account;

    2. cash on delivery (to the UPS courier);


Fulfillment of the Order and Delivery of the Goods

  1. The order is processed on working days from Monday to Friday.

  2. Orders placed on non-working days are treated as placed on the first working day following the date of placing the order.

  3. The cost of shipping is covered by the Buyer.

  4.  In certain cases, the payment for the delivery of the ordered goods may be passed on in whole or in part to the Buyer.

  5. Delivery of the purchased products takes place by sending the Goods using the selected carrier option to the Customer's address provided in the order form.

  6.  In the case of payment by a payment card, the order completion date is counted from the moment of positive transaction authorization.

  7. In the case of payment other than cash on delivery, the shipping date is extended by the period between placing the order and the date the payment is credited to the Store's bank account.

  8.  In the event of unavailability of some of the goods covered by the order in the warehouse, at the Store's suppliers or for other reasons preventing the order from being processed within the time provided for in this order (e.g. delivery delay by the Store's suppliers), the Customer is informed about the status of the order and decides how to implementation. The customer has the following options:

    1. partial implementation - the Customer's choice of this option results in the fulfillment of the order for only available goods, the Store is released from the obligation to execute an order for unavailable goods,

    2. canceling the entire order - the Customer's choice of this option releases the Store from the obligation to complete the order.

  9. The Seller is responsible for the risk of accidental loss or damage to the goods until the Consumer receives it.

  10. Upon receipt of the Goods, the Buyer shall be entitled to the ownership of the goods and all risks related to the possession and use of the product, in particular the risk of loss or damage.

  11.  In the event of an unjustified refusal to collect the parcel by the Buyer who is a Consumer and does not use the option to withdraw from the contract within 14 days from the date of refusal to collect the parcel, the Seller has the right to charge the Buyer with the shipping costs and return it to the sender. If an unjustified refusal to accept the parcel is made by an entity that is not a Consumer, the Seller may in any case charge him with shipping costs.



  1. Goods sold by the Seller may be covered by a guarantee granted by the producer or distributor. The seller does not provide any warranty for any products sold. The rights under the warranty should be exercised in accordance with the conditions set out in the warranty card.

  2.  In the case of a product for which the manufacturer or distributor has granted a warranty, the Customer may complain about a defective product using the rights resulting from the warranty - in this case, the Customer complains the product directly to the guarantor (entity granting the warranty). The seller may only be an intermediary transferring the complaint. The customer, according to his choice, may report directly to the warranty service or to the Seller.

  3. The consumer may also use the rights he is entitled to from the Seller under the warranty.

  4.  The warranty rights and the rights the Customer is entitled to from the Seller due to the non-compliance of the goods with the contract are independent rights.



  1. The Seller is responsible for product defects on the basis of applicable law.

  2.  In the event of defects or non-compliance of the Goods with the offer, the Consumer has the right to complain about the Goods by notifying the Seller and submitting a declaration of will in any form, in particular:

    1.  in writing to the following address: Manuscriptum Sp. z o.o., ul. Domaniewska 37, 02-679, Warsaw,

    2. by e-mail to the following address: info@manuscriptum.pl

  3. The Seller will respond to the Customer's complaint within 14 calendar days.

  4. When submitting a complaint, the Consumer may request the Seller to replace the purchased goods with goods free from defects or to remove the defect.

  5. The consumer has the right to demand a price reduction, unless the Seller immediately and without undue inconvenience replaces the defective item with a defect-free one or removes the defect.

  6.  If it is found that the defect is significant or if the Consumer makes another complaint about the previously repaired or replaced goods, the Consumer has the right to withdraw from the concluded contract.

  7. The consumer may not withdraw from the contract if the defect is irrelevant.

  8. The complaint should contain the following data:

    1. .name and surname;

    2. correspondence address, as well as e-mail address and telephone number;

    3.  the subject of the complaint (product name, pattern, size);

    4. the reason for the complaint;

    5. request to recognize a complaint;

    6. signature (handwritten signature in the case of a complaint submitted by mail).

  9.  The Seller is liable for physical or legal defects of the goods sold only in the event of defects within two years from the date of receipt of the goods by the Consumer.

  10. The Seller will inform the Consumer about the result of the complaint to the e-mail address provided in the complaint, and in the case of letter correspondence - to the address provided by the Consumer.

  11. When the implementation of a justified complaint involves sending a new Product to the Consumer or removing non-compliance, the Seller shall bear the costs of delivery of the Product, both for returning the Product to the Seller and for re-shipping the Product from the Seller to the Consumer.

  12. If the complaint is found to be unjustified, the Seller will send the claimed product back at his own expense within 14 working days.

  13. The consumer may also use extrajudicial means of dealing with complaints and redress, such as: Mediation at provincial inspectorates of the Trade Inspection, Permanent Consumer Arbitration Courts, Consumer Advocates, NGOs.


The right to withdraw from the Sales Agreement

  1. The consumer has the right to withdraw from the Sales Agreement within 14 days without giving any reason.

  2. In the event of withdrawal from a distance contract, the contract is considered null and void.

  3. The deadline to withdraw from the Sales Agreement expires after 14 days from the date on which the Consumer came into possession of the Goods or from the date of receipt by the Consumer of the last part of the completed order - if the order is processed in parts.

  4. To meet the deadline, it is enough to notify the Seller orally, in writing or in any other way chosen by the Consumer, about submitting a declaration of withdrawal before the expiry of the time for its submission.

  5. The consumer may use the model withdrawal form provided by the Seller and send it via e-mail or in writing to the Seller's address, but it is not obligatory. 

  6. If the Consumer uses the option of informing the Seller about the withdrawal from the Sales Agreement via e-mail or other form of electronic communication, the Seller will immediately send the Consumer a confirmation of receipt of the information on withdrawal from the Sales Agreement on a durable medium (e.g. via e-mail).

  7. Not later than within 14 days from the date of submitting the declaration of withdrawal from the contract or together with this declaration, the Consumer shall deliver or send to the address of the Store the purchased goods unchanged, unless the change was necessary within the ordinary management.

  8. The consumer, due to the exercise of his right to withdraw from the contract, does not bear any costs, except for the direct costs of returning the goods to the Store.

  9. If the goods returned by the Consumer are incomplete or bear traces of use, going beyond the ordinary management of the thing, the Seller, when refunding the amount due, may reduce the amount returned to the Customer by the total amount of the value of the goods or the costs of repair.

  10. The Seller shall immediately refund the payment using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer expressly agreed to a different solution; in any case, the Consumer will not incur any fees in connection with the return made.

  11. Within 14 days from the date of receipt by the Seller of the Consumer's statement on withdrawal from the contract, the Seller is obliged to return to the Consumer all payments made by him, including the costs of delivering the goods. The above does not apply to the costs of sending the goods back to the Store.

  12. If the Seller has not offered to collect the goods from the Consumer himself, he may withhold the reimbursement of payments received from the Consumer until he receives the goods back or until the Consumer provides the proof of return, whichever occurs first.

  13. The right to withdraw from the contract is not available in the event of the Seller providing:

    1. non-prefabricated items, manufactured according to the specifications provided by the consumer or serving to satisfy his individual needs;

    2. in which the subject of the service is an item delivered in a sealed package,

    3. which, after opening the packaging, cannot be returned due to health protection or hygiene reasons, if the packaging has been opened after delivery;

    4. in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items;

    5. in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline to withdraw from the contract.


Privacy protection

  1. Pursuant to Art. 13 of the general regulation on the protection of personal data of 27 April 2016 (Journal of Laws UE L 119 of 04/05/2016), I inform you that:

    1.  the administrator of your personal data is Manuscritum Sp. z o.o., ul. Domaniewska 37, 02-672, Warsaw.

    2. contact with the Data Protection Officer - info@manuscriptum.pl

    3. your personal data will be processed in order to fulfill the order - pursuant to Art. 6 sec. 1 lit. b of the general regulation on the protection of personal data of April 27, 2016.

    4. the recipients of your personal data will be entities participating in the execution of the order

    5.  your personal data will be stored for a period of 6 years

    6. you have the right to request the administrator to access personal data, the right to rectify it, delete or limit processing and the right to transfer data

    7. you have the right to lodge a complaint with the supervisory authority

    8. providing personal data is voluntary, however, refusal to provide data may result in the refusal to process the order.

  2. By placing an Order, the Customer agrees to the processing of his personal data solely for the purpose of delivery and execution of the Order.

  3. The rules for the protection of personal data in connection with the provision of electronic services together with the policy for storing IT data that are processed for the purpose of transmitting messages in the electronic communications network or charging fees for these services have been specified in the Privacy Policy, available on the Store's website.

  4.  During Registration, the Customer may voluntarily consent to the processing of his personal data for marketing purposes by checking the appropriate box in the registration form. In this case, the Seller clearly informs about the purpose of collecting personal data, as well as about the known or anticipated recipients of this data. Expressing consent means, in particular, consent to receive commercial information to the e-mail address of the User or the Buyer, provided in the registration form.

  5. The customer has the right to access their personal data, correct them, demand the cessation of their processing, object to their processing and their removal.

  6. The consent to the processing of data may be withdrawn at any time by submitting an appropriate statement to the Seller on a durable medium. The statement may, for example, be sent to the Seller's address via e-mail.

  7.  In order to access or correct the processed personal data, such a notification should be sent to the Seller via e-mail to the following address: info@manuscriptum.pl or in writing by post to the Seller's address: Manuscriptum Sp. z o.o., ul. Domaniewska 37, 02-672, Warsaw


Client's obligations and protection of intellectual property

  1. The customer is obliged in particular to:

    1. use the e-Store in a way that does not interfere with its functioning, in particular through the use of specific software or devices;

    2. refrain from taking actions such as sending or posting unsolicited commercial information (spam) within the e-Store;

    3. use the e-Store in a way that is not inconvenient for other Customers and the Seller;

    4. use any content included in the e-Store only for personal use;

    5. use the e-Store in accordance with the provisions of Polish law, the provisions of the Regulations and the general principles of using the Internet.

  2.  It is forbidden to use any materials published on the website of the e-Store (including photos and descriptions of the Goods) without the written consent of the Seller.

§ 14

Entry into force and changes to the Regulations

  1.  In the event of a dispute arising from the concluded contract for the provision of electronic services, the parties will endeavor to resolve the matter amicably. The law applicable to the settlement of any disputes arising from these Regulations is Polish law.